Delete your Oat2 account

1. Delete from the app

This is the fastest way, and it takes effect immediately.

1. Open Oat2 and go to You.
2. Under Account, tap Manage account, then Delete account.
3. Read what will be removed, type your household name to confirm, and tap Delete account.

If you only want to leave a shared household but keep your account, tap Leave household in the same place.

Deleting your account does not cancel a paid subscription. Cancel that in your App Store or Google Play account, or billing continues.

2. Ask us instead

If you cannot reach the app, send an email to deletion-requests@getoat2.com from the email address associated with your Oat2 account.

• Email us from your account's email address, since we use it to verify the request came from you.
• Use the subject line "Delete my account" so we can route it quickly.
• We will confirm your request by reply and let you know once deletion is complete.

We aim to complete deletion requests within 30 days of verifying your identity.

3. What gets deleted

Deleting your account removes:

• your profile, sign-in credentials, and account settings;
• your name and profile photo, and your membership of every household you belong to;
• your reactions, your reminders, your feedback and the images attached to it, and your conversations with Oat2 AI, including voice recordings and transcripts;
• notification tokens and device data linked to your account.

If you belong to a shared household, the notes, Spaces, days, and other content you wrote together stay with that household, without your name attached, because the other member wrote them with you. If you are the last member of a household, the household and everything in it — including the photos and files uploaded to it — is deleted too.

Uploaded files are removed from our storage as the account is deleted. A file that cannot be removed at that moment is queued and cleared by a scheduled job, normally within 24 hours.

If you paid for Premium, the household you paid for returns to the free plan when you leave or delete your account. This does not cancel the subscription itself — only your App Store or Google Play account can do that.

4. What we keep, and for how long

We keep a limited set of records after account deletion:

• billing and subscription records, kept as required by tax and accounting law;
• records needed to comply with a legal obligation, resolve a dispute, or enforce our agreements;
• aggregated or de-identified usage information that cannot be tied back to you.

Backups that include your data age out of our systems on a rolling basis after deletion. See our Privacy Policy for more detail on retention.

5. Contact

Questions about account deletion can go to deletion-requests@getoat2.com or hello@getoat2.com.